Contact us
Customer service
You can speak to our customer service team from 9am until 5pm Monday to Friday.
Tel: +44 (0) 1584 708 383
Email: info@islabikes.co.uk
Technical support
For technical support queries we will need the following information:
Bike model and frame number (stamped to the underside of the bike where the pedals meet the frame).
• Order number or purchaser’s name and email address.
• Full description of the issue including a photograph and video if necessary.
• Your contact telephone number.
Please email this to: techsupport@islabikes.co.uk
Fitting studio
COVID-19
The Fitting Studio is currently closed to help limit the spread of coronavirus.
For ordering and sizing advice, or any other queries, please contact our customer service team
Tel: +44 (0) 1584 708 383
Email: info@islabikes.co.uk